Shahdag Hotel & Spa, Shahdag ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Kp29 Qusar-Leze, Motor Road, Shahdag, Azerbaijan, AZ3800

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room Plaza View

Max:

2 persons

45 m²

Bed options:

2 Single beds

Landscape view

Shower

Coffee machine

room details

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Deluxe King Room Mountain View

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Twin Room Mountain View

Max:

2 persons

45 m²

Bed options:

2 Single beds

Mountain view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Shahdag 1.1 km

Airports

Qabala International (gbb) 402.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Rejuvenating Spa Experience

“I took advantage of the spa and was treated to a truly rejuvenating experience. The facilities were great, including a Turkish hamam and a relaxing sauna. The ambiance was tranquil, and the staff were skilled and attentive, ensuring that every moment spent at the spa was a relaxation masterpiece.” view full review

Really good Dining Experience

“The breakfast served at the hotel was a good culinary experience. With a diverse selection of dishes to cater to all tastes, I was particularly impressed by the quality of the food. From local specialties to international cuisine, every meal exceeded my expectations and set a perfect tone for the day.” view full review

Fun for the Family

“The hotel offers fantastic amenities for families, including a dedicated kids play area and various outdoor activities. The ease of access to thrilling adventures, like the roller coaster next to the hotel, made our family stay nice and filled with joy for our children.” view full review

Stunning Room Features

“The Deluxe King Room I stayed in was beautifully decorated and spacious, providing a comfortable atmosphere for relaxation. The majestic mountain view from the balcony was breath-taking, and the attention to detail in room design was truly impressive. Waking up to such scenery was an lovely highlight of my stay.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski to door
Ski storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Horseback riding
Cycling
Bowling
Billiard tables
Darts
Archery
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Kp29 Qusar-Leze, Motor Road, Shahdag, Azerbaijan, AZ3800

Map view

Kp29 Qusar-Leze, Motor Road, Shahdag, Azerbaijan, AZ3800

City landmarks

Laza Waterfalls

2.7 km

Qusar–Laza road

Shahdag Mountain Resort

3.3 km

Arslan Məscidi

3.1 km

Yaylaqlar Məscidi

3.6 km

Sahcahanbanu Məscidi

4.2 km

Nearby

Qusar–Laza road

Shahdag Mountain Resort

1.1 km

Restaurants

Miras

50 m

Laza Road

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

Great location

Spacious rooms

Limited dining options

Service hiccups

7.2/10

Very good

Rooms

8.0

Location

9.2

Service

6.4

Dining

5.5

Walter

United States, December 2024

6.6/10

I had a mostly enjoyable stay at the hotel, thanks to its beautiful surroundings and friendly staff. The location is just fantastic, right next to the activity area, which is great for both kids and adults. However, the room I was initially given had a terrible smell, which was quite unpleasant. Additionally, the dining options were limited, lacking variety and quality. Overall, it's a decent place, but there are definitely areas for improvement.

Rooms

6.0

Initially, I was given a room that smelled terrible, but the replacement room was comfortable.

Service

7.0

The staff was generally professional, but there were some mix-ups with my room key.

Location

9.0

The hotel is located in a stunning area with easy access to lots of activities for everyone.

Dining

5.0

Dining was a letdown, with poor variety and quality, particularly for breakfast.

Facilities

7.0

Facilities are great, especially the activities available nearby, but the lack of dining options detracts from the experience.

Steve

United States, December 2024

8.4/10

I had a wonderful stay at this hotel, which is situated in the breathtaking snow-capped mountains. The rooms are impressively large and stylishly decorated, making them very comfortable. The service was generally good, but sometimes the staff seemed to need a bit more training. The dining options were somewhat limited for dietary restrictions, but the food quality itself was quite good. Overall, a great value for a ski resort experience.

Rooms

10.0

The rooms are exceptionally large, light, and decorated in a marvelous style. They were also very comfortable and clean, living up to the expectations of a five-star hotel.

Service

7.0

Most of the staff were very helpful and efficient, although I did notice a need for better customer communication in some instances. They could certainly enhance the breakfast offerings with something special.

Location

10.0

The location is absolutely wonderful, nestled amid the stunning peaks of snow mountains and directly on a ski resort, providing a perfect view and easy access to the slopes.

Dining

7.0

While the dining was very good, I think there needs to be more choices for people with dietary restrictions. The bar snacks and a la carte options became a bit repetitive towards the end of my stay.

Facilities

8.0

The hotel had decent facilities, but nothing stood out as exceptional. It was functional and met the needs of my stay.

United States, November 2024

7.6/10

I enjoyed my stay at this hotel with clean and comfortable rooms and a friendly staff that made me feel welcome. The location is fantastic, right on the ski slopes, but the service had some hiccups, especially with the room assignment. Dining options were limited and could definitely use improvement. Overall, it offered great value for a ski getaway, but a few things need attention.

Rooms

9.0

The rooms were spacious and very comfy, providing a nice retreat after a long day on the slopes.

Service

6.0

While the staff was friendly and made an effort to help, I did encounter an issue with receiving the wrong room key initially.

Location

10.0

The hotel is perfectly positioned right on the slope, making it super convenient for skiing and other activities.

Dining

5.0

Dining options were quite limited, which was disappointing, especially considering the location and the potential for a varied menu.

Facilities

7.0

The facilities were decent, including a gym and spa, but I would have loved to see a few more options to enhance the experience.

Great location

Limited dining options

Henry

United States, November 2024

8.2/10

I had a wonderful stay at the hotel, enjoying extremely clean and comfortable rooms. The staff were friendly and attentive, but the dining experience fell a bit short of expectations. The location was excellent, especially for ski lovers, which made my time there worthwhile. Overall, it offered good value for money, even though there were some areas that could use improvement.

Rooms

9.0

The rooms were extremely clean and comfortable, and I appreciated the dessert that greeted me upon arrival.

Service

10.0

The staff were really nice and cheerful, always ready to help. They even arranged a free cake for my husband's birthday!

Location

9.0

The location was amazing, situated near the ski area and the facilities were very nice and relaxing. It's perfect for ski lovers, being close to Shahdag Mountain.

Dining

5.0

I found the dining to be just okay; the variety and choice were not comparable to other hotels I have stayed at in the area.

Facilities

8.0

The facilities were great, especially the spa, and the manager was very friendly and helpful.

Extremely clean rooms

Dining options limited

Christian

United States, October 2024

5.6/10

The hotel is in a pretty convenient spot, right on the slopes with easy access to ski rentals and lockers. The rooms are spacious and comfortable, which is a big plus. However, I did have some issues with the service, as it felt slow and sometimes unresponsive. Dining was a letdown; the food quality really didn't meet my expectations, and I wish there were more options available.

Rooms

8.0

My room was spacious and comfortable, which made for a pleasant stay.

Service

5.0

The service was quite slow, and I had some frustrating experiences with the staff being inattentive and giving me the wrong room key.

Location

7.0

It's located right on the slope, perfect for skiing, but it's quite remote with no nearby supermarkets.

Dining

5.0

Dining was really bad in terms of food quality and service; there were long queues during breakfast.

Facilities

6.0

The place offers good amenities for skiing, but the overall experience needs improvement.

David

United States, October 2024

7.2/10

I had a mixed experience at the hotel. The location is fantastic, right next to the ski slopes, which is a major plus for anyone looking to hit the slopes. The rooms were generally clean and comfortable, but I encountered some issues with plumbing that affected my comfort. While the staff was always available to help, they could use some training in customer service. Overall, it presents good value for money, but there are some areas that definitely need improvement.

Rooms

7.0

The rooms are mostly clean and spacious, but I did experience an unpleasant odor coming from the bathroom sinks.

Service

5.0

The service staff was ready to assist whenever needed, but I did have a mix-up with my room key and encountered a staff member who seemed dismissive of my complaints.

Location

10.0

The hotel's location is perfect for skiing, right next to the slopes, which makes it super convenient for winter sports enthusiasts.

Dining

6.0

The dining options were pretty limited and could use some improvement to cater to different tastes; room service was slow at times.

Facilities

7.0

The hotel had basic facilities, but nothing stood out as exceptional.

John

United States, October 2024

7.8/10

I had a mixed experience at the hotel. The location was superb, right on the slope with easy access to ski rental and lockers. My room was spacious and comfortable, but I had issues with temperature control. While the service was professional, the staff's attitude when I raised my concerns left something to be desired. The dining options were decent, although I would have liked a bit more variety, especially for dietary restrictions.

Rooms

7.0

The rooms were spacious and very comfortable, featuring large bathrooms, a big shower, and an amazing bathtub. However, I struggled with the temperature; my first room was too cold, while the second one got too hot. Also, the bright sunlight started shining in early and made it hard to sleep past 5 AM.

Service

6.0

The service was generally professional and charming, but when I brought up my complaints, it felt like the staff didn't take me seriously, which was frustrating.

Location

9.0

The location is perfect for unwinding, right on the slope with ski rental and ski shop downstairs, making it super convenient for skiing enthusiasts.

Dining

7.0

The dining experience was lovely with a variety of foods, but it could be improved with more options for those with dietary restrictions, such as skim milk and plain oatmeal.

Facilities

6.0

The facilities were decent, but lacking in some areas; the hotel felt a bit overwhelmed during peak times, especially with queues at breakfast.

Eileen

United States, September 2024

7.0/10

I had a pleasant stay overall, enjoying the clean and comfortable rooms with breathtaking views of the sledding area for kids. However, the service left much to be desired as the staff could use some training in customer interactions. The location is fantastic, right on the slopes, which was perfect for my skiing activities. Dining could be improved with more variety as it felt a bit limited during my visit.

Rooms

9.0

The rooms were very comfortable and clean, and I was lucky enough to get one with an amazing view of the sledding area for kids.

Service

5.0

The staff spoke English well, but there were some issues with slow service and a lack of proper customer handling.

Location

8.0

The location is wonderful, right on the slope with cable car access. It is about a 3-hour drive from Baku Airport, so keep that in mind.

Dining

6.0

The dining was fairly good, but I think there should be more variety especially considering dietary restrictions.

Facilities

7.0

The facilities were decent, with many activities available for both children and adults, which was nice for a family-friendly atmosphere.

Thomas

United States, September 2024

7.4/10

My stay at the hotel was quite an experience. The rooms were spacious and had a beautiful balcony with mountain views, but unfortunately, they had a sewage smell which was pretty unpleasant. The location is fantastic for skiing and the service from the staff was generally friendly, although they mixed up my room key at check-in. Overall, it's a great option if you're after a skiing holiday, but be prepared for some inconveniences.

Rooms

6.0

The rooms were big and comfy, featuring a nice balcony with excellent mountain views, but they had a sewage smell coming from the toilet drain, which was disappointing.

Service

7.0

The service was always available and the staff was friendly and kind, though they mixed up my room key initially and couldn't bring my request for Tabasco.

Location

10.0

The location is perfect for ski activities, situated right next to the piste, and offers beautiful views from the rooms.

Dining

6.0

The dining options were somewhat limited and could be improved, with room service taking too long sometimes, but the breakfast was nice.

Facilities

7.0

The hotel has good facilities that cater to families, but there could be more variety in dining options.

Clark

United States, August 2024

8.0/10

The hotel is nestled right in the mountains, making the location truly the highlight of my stay. The rooms were bright and clean, with attentive staff ensuring comfort throughout. However, the dining options felt a bit repetitive, especially towards the end of the season. While the overall experience was enjoyable, some service aspects did leave room for improvement, particularly with the last-minute check-out policy.

Rooms

9.0

The rooms were clean and bright, exactly as advertised. I appreciated the daily replenishment of tea and coffee.

Service

7.0

The staff was generally very helpful, from reception to housekeeping. However, there was a hiccup regarding the check-out time that caused some stress.

Location

10.0

Being just two steps away from all the outdoor activities was amazing! The location is perfect for both kids and adults to enjoy various activities right in the mountains.

Dining

6.0

The dining options were okay but became a bit repetitive due to the lateness in the season. I found it lacking compared to other places I've stayed in.

Facilities

8.0

The facilities are well-maintained and offer good amenities, but I expected a bit more variety.