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City Center
Shahdag3700 ft
Airports
Qabala International (gbb)
250.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
24-hour services
24-hour reception
24-hour security
Babysitting
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Ski to door
Ski storage
Elevator
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Ski school
Hiking
Horseback riding
Cycling
Bowling
Pool tables
Darts
Archery
Aerobics
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
KP29 Gusar _ Leze, Motor Road,
Shahdag,
Azerbaijan,
AZ3800,
Qusar District
Map view
KP29 Gusar _ Leze, Motor Road,
Shahdag,
Azerbaijan,
AZ3800,
Qusar District
City landmarks
Laza Waterfalls
1.7
mi
Qusar–Laza road
Shahdag Mountain Resort
2.0
mi
Arslan Məscidi
2.0
mi
Yaylaqlar Məscidi
2.2
mi
Sahcahanbanu Məscidi
2.6
mi
Nearby
Qusar–Laza road
Shahdag Mountain Resort
3700 ft
Restaurants
Miras
200 ft
Laza Road
Reviews and Ratings
Feedback from previous guests about their experience
72%
liked the resort and would come back again
Great location
Spacious rooms
Limited dining options
Service hiccups
7.2/10
Very good
Rooms
8.0
Location
9.2
Service
6.4
Dining
5.5
Guest reviews
7.2/10
based on 20 reviews
9.1
9.1/10 based on 3672 reviews
Walter
United States of America,
December
2024
6.6/10
I had a mostly enjoyable stay at the hotel, thanks to its beautiful surroundings and friendly staff. The location is just fantastic, right next to the activity area, which is great for both kids and adults. However, the room I was initially given had a terrible smell, which was quite unpleasant. Additionally, the dining options were limited, lacking variety and quality. Overall, it's a decent place, but there are definitely areas for improvement.
Rooms
6.0
Initially, I was given a room that smelled terrible, but the replacement room was comfortable.
Service
7.0
The staff was generally professional, but there were some mix-ups with my room key.
Location
9.0
The hotel is located in a stunning area with easy access to lots of activities for everyone.
Dining
5.0
Dining was a letdown, with poor variety and quality, particularly for breakfast.
Facilities
7.0
Facilities are great, especially the activities available nearby, but the lack of dining options detracts from the experience.
Steve
United States of America,
December
2024
8.4/10
I had a wonderful stay at this hotel, which is situated in the breathtaking snow-capped mountains. The rooms are impressively large and stylishly decorated, making them very comfortable. The service was generally good, but sometimes the staff seemed to need a bit more training. The dining options were somewhat limited for dietary restrictions, but the food quality itself was quite good. Overall, a great value for a ski resort experience.
Rooms
10.0
The rooms are exceptionally large, light, and decorated in a marvelous style. They were also very comfortable and clean, living up to the expectations of a five-star hotel.
Service
7.0
Most of the staff were very helpful and efficient, although I did notice a need for better customer communication in some instances. They could certainly enhance the breakfast offerings with something special.
Location
10.0
The location is absolutely wonderful, nestled amid the stunning peaks of snow mountains and directly on a ski resort, providing a perfect view and easy access to the slopes.
Dining
7.0
While the dining was very good, I think there needs to be more choices for people with dietary restrictions. The bar snacks and a la carte options became a bit repetitive towards the end of my stay.
Facilities
8.0
The hotel had decent facilities, but nothing stood out as exceptional. It was functional and met the needs of my stay.
Ed
United States of America,
November
2024
7.6/10
I enjoyed my stay at this hotel with clean and comfortable rooms and a friendly staff that made me feel welcome. The location is fantastic, right on the ski slopes, but the service had some hiccups, especially with the room assignment. Dining options were limited and could definitely use improvement. Overall, it offered great value for a ski getaway, but a few things need attention.
Rooms
9.0
The rooms were spacious and very comfy, providing a nice retreat after a long day on the slopes.
Service
6.0
While the staff was friendly and made an effort to help, I did encounter an issue with receiving the wrong room key initially.
Location
10.0
The hotel is perfectly positioned right on the slope, making it super convenient for skiing and other activities.
Dining
5.0
Dining options were quite limited, which was disappointing, especially considering the location and the potential for a varied menu.
Facilities
7.0
The facilities were decent, including a gym and spa, but I would have loved to see a few more options to enhance the experience.
Great location
Limited dining options
Henry
United States of America,
November
2024
8.2/10
I had a wonderful stay at the hotel, enjoying extremely clean and comfortable rooms. The staff were friendly and attentive, but the dining experience fell a bit short of expectations. The location was excellent, especially for ski lovers, which made my time there worthwhile. Overall, it offered good value for money, even though there were some areas that could use improvement.
Rooms
9.0
The rooms were extremely clean and comfortable, and I appreciated the dessert that greeted me upon arrival.
Service
10.0
The staff were really nice and cheerful, always ready to help. They even arranged a free cake for my husband's birthday!
Location
9.0
The location was amazing, situated near the ski area and the facilities were very nice and relaxing. It's perfect for ski lovers, being close to Shahdag Mountain.
Dining
5.0
I found the dining to be just okay; the variety and choice were not comparable to other hotels I have stayed at in the area.
Facilities
8.0
The facilities were great, especially the spa, and the manager was very friendly and helpful.
Extremely clean rooms
Dining options limited
Christian
United States of America,
October
2024
5.6/10
The hotel is in a pretty convenient spot, right on the slopes with easy access to ski rentals and lockers. The rooms are spacious and comfortable, which is a big plus. However, I did have some issues with the service, as it felt slow and sometimes unresponsive. Dining was a letdown; the food quality really didn't meet my expectations, and I wish there were more options available.
Rooms
8.0
My room was spacious and comfortable, which made for a pleasant stay.
Service
5.0
The service was quite slow, and I had some frustrating experiences with the staff being inattentive and giving me the wrong room key.
Location
7.0
It's located right on the slope, perfect for skiing, but it's quite remote with no nearby supermarkets.
Dining
5.0
Dining was really bad in terms of food quality and service; there were long queues during breakfast.
Facilities
6.0
The place offers good amenities for skiing, but the overall experience needs improvement.
David
United States of America,
October
2024
7.2/10
I had a mixed experience at the hotel. The location is fantastic, right next to the ski slopes, which is a major plus for anyone looking to hit the slopes. The rooms were generally clean and comfortable, but I encountered some issues with plumbing that affected my comfort. While the staff was always available to help, they could use some training in customer service. Overall, it presents good value for money, but there are some areas that definitely need improvement.
Rooms
7.0
The rooms are mostly clean and spacious, but I did experience an unpleasant odor coming from the bathroom sinks.
Service
5.0
The service staff was ready to assist whenever needed, but I did have a mix-up with my room key and encountered a staff member who seemed dismissive of my complaints.
Location
10.0
The hotel's location is perfect for skiing, right next to the slopes, which makes it super convenient for winter sports enthusiasts.
Dining
6.0
The dining options were pretty limited and could use some improvement to cater to different tastes; room service was slow at times.
Facilities
7.0
The hotel had basic facilities, but nothing stood out as exceptional.
John
United States of America,
October
2024
7.8/10
I had a mixed experience at the hotel. The location was superb, right on the slope with easy access to ski rental and lockers. My room was spacious and comfortable, but I had issues with temperature control. While the service was professional, the staff's attitude when I raised my concerns left something to be desired. The dining options were decent, although I would have liked a bit more variety, especially for dietary restrictions.
Rooms
7.0
The rooms were spacious and very comfortable, featuring large bathrooms, a big shower, and an amazing bathtub. However, I struggled with the temperature; my first room was too cold, while the second one got too hot. Also, the bright sunlight started shining in early and made it hard to sleep past 5 AM.
Service
6.0
The service was generally professional and charming, but when I brought up my complaints, it felt like the staff didn't take me seriously, which was frustrating.
Location
9.0
The location is perfect for unwinding, right on the slope with ski rental and ski shop downstairs, making it super convenient for skiing enthusiasts.
Dining
7.0
The dining experience was lovely with a variety of foods, but it could be improved with more options for those with dietary restrictions, such as skim milk and plain oatmeal.
Facilities
6.0
The facilities were decent, but lacking in some areas; the hotel felt a bit overwhelmed during peak times, especially with queues at breakfast.
Eileen
United States of America,
September
2024
7.0/10
I had a pleasant stay overall, enjoying the clean and comfortable rooms with breathtaking views of the sledding area for kids. However, the service left much to be desired as the staff could use some training in customer interactions. The location is fantastic, right on the slopes, which was perfect for my skiing activities. Dining could be improved with more variety as it felt a bit limited during my visit.
Rooms
9.0
The rooms were very comfortable and clean, and I was lucky enough to get one with an amazing view of the sledding area for kids.
Service
5.0
The staff spoke English well, but there were some issues with slow service and a lack of proper customer handling.
Location
8.0
The location is wonderful, right on the slope with cable car access. It is about a 3-hour drive from Baku Airport, so keep that in mind.
Dining
6.0
The dining was fairly good, but I think there should be more variety especially considering dietary restrictions.
Facilities
7.0
The facilities were decent, with many activities available for both children and adults, which was nice for a family-friendly atmosphere.
Thomas
United States of America,
September
2024
7.4/10
My stay at the hotel was quite an experience. The rooms were spacious and had a beautiful balcony with mountain views, but unfortunately, they had a sewage smell which was pretty unpleasant. The location is fantastic for skiing and the service from the staff was generally friendly, although they mixed up my room key at check-in. Overall, it's a great option if you're after a skiing holiday, but be prepared for some inconveniences.
Rooms
6.0
The rooms were big and comfy, featuring a nice balcony with excellent mountain views, but they had a sewage smell coming from the toilet drain, which was disappointing.
Service
7.0
The service was always available and the staff was friendly and kind, though they mixed up my room key initially and couldn't bring my request for Tabasco.
Location
10.0
The location is perfect for ski activities, situated right next to the piste, and offers beautiful views from the rooms.
Dining
6.0
The dining options were somewhat limited and could be improved, with room service taking too long sometimes, but the breakfast was nice.
Facilities
7.0
The hotel has good facilities that cater to families, but there could be more variety in dining options.
Clark
United States of America,
August
2024
8.0/10
The hotel is nestled right in the mountains, making the location truly the highlight of my stay. The rooms were bright and clean, with attentive staff ensuring comfort throughout. However, the dining options felt a bit repetitive, especially towards the end of the season. While the overall experience was enjoyable, some service aspects did leave room for improvement, particularly with the last-minute check-out policy.
Rooms
9.0
The rooms were clean and bright, exactly as advertised. I appreciated the daily replenishment of tea and coffee.
Service
7.0
The staff was generally very helpful, from reception to housekeeping. However, there was a hiccup regarding the check-out time that caused some stress.
Location
10.0
Being just two steps away from all the outdoor activities was amazing! The location is perfect for both kids and adults to enjoy various activities right in the mountains.
Dining
6.0
The dining options were okay but became a bit repetitive due to the lateness in the season. I found it lacking compared to other places I've stayed in.
Facilities
8.0
The facilities are well-maintained and offer good amenities, but I expected a bit more variety.
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